Last updated: July 2026
Countdown City Collision LLC ("we," "us") respects your privacy. This policy explains, in plain language, what information we collect through this website and how we use it.
When you submit a form, call, or text us, we may collect your name, phone number, email address, vehicle information, and details about your repair. Our website may also collect basic usage data (such as pages visited) to help us improve it.
We use your information to respond to your requests, provide estimates and repair services, coordinate insurance claims you ask us to help with, send service-related messages (like appointment reminders and repair updates), and — only if you opt in — occasional marketing messages.
If you opt in to text messages, message frequency may vary and message & data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Your phone number and text consent are never sold or shared with third parties for their marketing purposes.
We do not sell your personal information. We share it only as needed to serve you — for example, with your insurance company when you ask us to handle a claim, or with service providers who help us operate (like our scheduling and messaging systems), who must protect it.
You may ask us to update or delete your contact information at any time by calling (210) 529-1764 or visiting us at 5504 Bandera Rd Suite 208, San Antonio, TX 78238.
